Last updated April 3, 2020

Looking for a specific country? Click the links below to jump each respective section.

Austria | Germany  |  Ireland  |  Luxembourg  |  the Netherlands  |  United Kingdom

 

Austria

Government Services
  • All government offices are closed.
  • Residence Registration Service Centers in Vienna are closed for in person services. A Dwellworks consultant can virtually assist with the process for registration via mail:
    • Download, print, complete and sign the application form
    • Include copies of passport/ID card, email address and phone number
    • Completed application and documents can be dropped in the Service Centre mailbox or sent by post
    • It is possible to call the Service Centre to confirm the process for specific neighborhoods
    • Service Center addresses and phone numbers are listed on the City of Vienna website
Travel Restrictions
  • Austria has suspended the entry of third-country nationals (non-EU/EEA/CH citizens) entering Austria by air from outside the Schengen area. Exceptions apply (including passengers in transit as well as holders of a D visa or residence permit issued by Austria).
  • Third-country nationals (non-EU/EEA/CH citizens) who have been to coronavirus risk areas listed on the website of the Austrian Ministry of Foreign Affairs in the last 14 days must present a medical certificate confirming a negative molecular-biological SARS-CoV-2 test result upon entry to Austria. All individuals regardless of their citizenship are required to present a medical certificate when entering Austria from Italy, Switzerland, Liechtenstein, Germany, Hungary and Slovenia or by air. The certificate must be issued by a licensed medical practitioner in German, English, Italian or French and must not be older than 4 days.
  • The Austrian borders with Slovakia, Czech Republic, Germany, Italy, and Slovenia are closed. There are exceptions for travelers coming from Italy via car.
Isolation Level
  • Austrian and EU/EEA/CH citizens entering Austria by air, will be subject to a 14-day home quarantine, unless their immediate departure to another country (e.g. by car or train) is ensured.
  • Residents must stay home except for travel to work, essential shopping, medical needs, and emergency help to others. Restrictions in place until April 13, at minimum.
  • County Tirol is completely under quarantine as are parts of Vorarlberg, Kärnten and county Salzburg.
Landlord/Leasing Agent Protocol
  • In-person property viewings are restricted.
Schools
  • All schools are closed.
Helpful Resources

 

Germany

Government Services
  • Most immigration authorities are offering restricted service for at least through Easter.
  • Closing periods and online application submission varies depending on the authority.
  • Most are offering temporary solutions or more flexibility around immigration rules.
  • Non-EU citizens are advised to carry ID (passport) and legal residency proof (residence permit/visa/proof of local address) at all times.
  • Banks will be modifying hours and in person services.
  • Government announced restrictions in public life will remain in place until April 20 when the situation will be reviewed.
Travel Restrictions
  • Land border crossings limited to specific crossing points per the Federal Ministry of the Interior.
  • Traveling abroad and re-entering Germany is only possible with a valid permit.
  • Borders are closed to foreign nationals with the following exceptions:
    • EU citizens, UK citizens, and Schengen associated countries (EEA: Iceland, Norway, Liechtenstein, and Switzerland) and their family members returning home
    • Third-country nationals with a long-term residence permit returning home
    • Third-country nationals with "essential functions"
    • Health workers and researchers
    • Cross-border commuters and air crews
  • Airline and train passengers from high-risk areas must provide information on their trip and where they can be reached for 30 days after arrival.
  • Public transport runs on Sunday/Holiday schedule, due to the reduced number of daily commuters and staff on sick leave.
Isolation Level
  • Those exposed to the virus must undergo a 14-day quarantine.
  • Public gatherings allowed only with family members and/or one other individual.
  • Restaurants open for carryout and delivery only.
  • Salons and other personal care businesses are closed.
  • Residents are encouraged to stay home except for travel to work, essential shopping, medical needs and emergency help to others.
  • Grocery shops and drug stores increasingly control and limit access in order to regulate the number of people inside.
Landlord/Leasing Agent Protocol
  • Most housing tours and scheduled home findings have been delayed or put on hold.
  • More and more landlords are cancelling viewing appointments.
Corporate Housing
  • Teams are completing enhanced cleaning and sanitizing at checkout before new guest check-in.
  • New reservations and cancellations are being handled on a case by case basis.
  • Corporate Housing remains a viable option for locations where assignees are unable to move into their long term housing as well as where hotels have, or will be, closed.
Schools
  • Schools and kindergartens are closed until mid-April. The situation will be re-evaluated after the Easter holiday with an announcement on approximately April 14.
  • A Level testing is still occurring.
  • Childcare services reserved for children of emergency, medical, and essential personnel.
Helpful Resources

 

Ireland

Government Services
  • New visa applications are no longer being accepted except for emergency situations and family members of Irish citizens.
  • Personal Public Service (PP) offices are closed. New PPS numbers can be obtained via email.
  • The Irish Residence Permit (IRP) office in Dublin is closed. Permissions have been automatically extended by two months.
  • All three main banks have stopped face to face appointments. Accounts can be opened online and via app.
  • Government announced on March 28 that Ireland is in lockdown. Only Essential workers still reporting to work:
    • Healthcare and Public Health
    • Social Services
    • Public and Civil Service personnel
    • Utilities such as Irish Water and ESB
    • The production and delivery of necessary goods such as food and medicine
    • Financial services
    • Transportation
    • Communications including the media, Post, and telecommunications.
Travel Restrictions
  • Some hotels are closed, more are planning on closing as the situation evolves.
  • Ryanair has cancelled 80% of flights in and out of Ireland.
  • All public transportation travel will be restricted for the purpose of buying food or medicine and essential workers traveling to and from work:
    • The Luas tram will continue to operate as normal for the purposes outlined.
    • larnród Éireann services will be at 45-65% of normal levels.
    • Bus services wil run based on their Saturday timetable which is running at 80% of normal service.
Isolation Level
  • All inbound travelers, except those from Northern Ireland, are to undergo a 14-day quarantine.
  • Restaurants are open for carryout and delivery only.
  • Salons and other personal care businesses are closed.
  • Residents may leave home to shop for food, household goods, and medicine, to purchase take-out meals or to attend medical appointments. Residents may leave their homes for brief exercise alone or with family members from the same household and must remain within 2 km of their property. All must also adhere to social distancing until April 12, at a minimum.
Landlord/Leasing Agent Protocol
  • Property viewing are by appointment only and are very limited with social distancing in place.
  • Video viewings are being offered when available. 
  • Lease signing is completed via DocuSign when available.
  • Virtual assistance is being used for check-in inspections.
Corporate Housing
  • Teams are completing enhanced cleaning and sanitizing at checkout before new guest check-in.
  • New reservations and cancellations are being handled on a case by case basis.
  • Corporate Housing remains a viable option for locations where assignees are unable to move into their long term housing as well as where hotels have, or will be, closed.
Schools
  • Childcare facilities, schools, and further education facilities are all closed until April 19. This may be extended.
Helpful Resources

 

Luxembourg

Government Services 
  • The government has confirmed that Non-EU citizens whose visa expired from March 1, 2020 can stay in the country for the duration of the crisis.
  • Similarly, those Non-EU citizens who did not originally require a visa due to their stay only being 90 days can now remain in the country until the crisis is over.
  • These measures are automatic, and the persons concerned do not need to take any administrative steps or make any particular request.
  • The Directorate of Immigration also informs that it is currently not possible to deposit files and documents in person. All files or documents are to be sent by post. All counters of the Directorate of Immigration will stay closed until further notice.
Travel Restrictions
  • The Schengen borders are closed for one month, starting March 18.
  • Any unnecessary travel must be cancelled or postponed.
  • The airport remains open however flights are extremely limited.
  • Many adaptations to normal public transportations schedules now in place.
Isolation Level
  • Luxembourg is under full quarantine. Residents must stay home except for essential travel to work, essential shopping, medical needs, and emergency help to others.
Landlord/Leasing Agent Protocol
  • Agents are no longer allowed to do viewings. As of now, move-ins are still going ahead.
  • Property to property moves allowed if essential (end of a lease).
  • Constructions sites are closed and may delay move into new developments.
  • Only essential maintenance and repairs allowed which may affect painting and cleaning lease terms for move in.
Corporate Housing
  • Teams are completing enhanced cleaning and sanitizing at checkout before new guest check-in.
  • New reservations and cancellations are being handled on a case by case basis.
  • Corporate Housing remains a viable option for locations where assignees are unable to move into their long term housing as well as where hotels have, or will be, closed.
Schools
  • All schools are closed until May 4.
Helpful Resources

 

the Netherlands

Government Services

  • Passport and visa applications, for short and long stays, will be collected via embassies and visa agencies until at least April 6.
  • Other services such as DNA tests, identity screening, legalization of documents, and "basic civic integration examination abroad" will not take place during this period.

Travel Restrictions

  • The borders are closed to all non-EU nationals until April 19.
  • The Dutch/German border remains open.
  • Train schedules are reduced.

Isolation Level

  • All Netherlands residents are asked to work from home and practice social distancing.
  • Public gatherings are banned until April 6.
  • Contact-based service business including salons and driving instructors must cease unless it’s possible to maintain a distance of 1.5 meters from clients.
  • Holiday parks, camp sites, parks, nature conservation areas, and beaches will be closed if the relevant hygiene measures are not complied with sufficiently, such as if people are not keeping a good distance from others.
  • Shops and markets must close and public transport services must cease if the relevant hygiene measures are not complied with sufficiently, or if people are not keeping a good distance from others.
  • All bars, cafés, and restaurants are closed until April 28 (inclusive) . Meal delivery and takeaway services will remain open. Coffee shops can stay open for collection of orders.
  • Casinos, sports clubs, gyms, saunas, and sex clubs are closed until April 28 (inclusive).

Landlord/Leasing Agent Protocol

  • Agents are working from home and offering virtual services.

Schools

  • Schools and nurseries are closed until April 6.
  • Colleges and universities are offering online lectures.

Helpful Resources

 

United Kingdom

Government Services

  • All nonessential public buildings are closed. 
  • UK visa application centers are closed. Applications can still be accepted online however delays are expected.
  • Expiring visas for temporary UK residents may be extended. Details and guidance can be found on the UK government website.
  • For driver's license applications, theory tests are suspended for one month, and driving tests are suspended for up to three months, but tests are available for critical workers.
  • Bank hours are limited and online banking is encouraged.

Travel Restrictions

  • Airports are still open but with restricted flights.
  • London public transportation has been greatly reduced.
  • All nonessential travel is discouraged until at least April 15.

Isolation Level

  • A three-week, country-wide shelter in place has been put into effect as of March 23.
  • Residents must stay home except for travel to work, essential shopping, medical needs, and emergency help to others.
  • Residents are permitted to leave the house to exercise on their own or with family members once a day.

Landlord/Leasing Agent Protocol

  • Moves from one property to another are prohibited, unless there is a very specific requirement to do so.
  • If a new lease is set to begin, both parties should reach an amicable agreement as to move in/move out within social distancing guidelines.
  • Home search and property viewings are via video, delayed or on hold due to the shelter in place.
  • The Tenancy Deposit Scheme, one of the main government deposit protection schemes, is relaxing rules and now require a check out to be completed within 4 weeks from the tenancy end date, if necessary.
  • Tenants should continue to report property issues. Maintenance will be performed on a case by case basis.
  • There is currently no amendment to legislation regarding gas safety certificates, therefore where due these must still be completed by engineers.
  • Some landlords are considering a rent reduction if tenant’s income is reduced. If this is agreed, an addendum will need to be drawn up to agree on how the shortfall will be paid back in future.

Schools

  • All schools are closed. 
  • Some childcare remains open for families of essential, medical, and emergency personnel.

Helpful Resources

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